We do not accept any refunds or exchanges of purchased items if the customer changes their mind regarding the purchase
If your newly purchased item has a defect within the first 7 days since purchase you are entitled to exchange the item with another item of the same value. Please contact us via Whatsapp or email to report any defective purchases.
We do not pay for returns to be shipped back to Sula Studio
We do not accept any returns for tarnished metal thats has occurred due to wear or come into contact with any chemicals
We reserve the right to refuse returns if we believe that the customer did not follow the care guide instructions given at the time of purchase